Welcome to the Palm Support Community ("Community"). Palm makes the Community available to you subject to the following terms and conditions ("Terms"), which may be amended or changed by Palm at any time. If you visit or use the Community, you accept these Terms.  Users who violate these Terms may have their Community access cancelled and they may be permanently banned from using the Community.

Like many Community users, you may be seeking information from colleagues that will increase your efficiency, help you solve technical support problems, explore new ways to enjoy your Palm product, seek configuration information and find out about email solutions.

Community Guidelines

What binds diverse people into a community is a set of shared core values. We'd like to help make your experience in the Community a pleasant and productive one. Please observe the following rules for participating in our community.

- Welcome the diverse opinions of your Community associates. We believe that diversity strengthens the Community, and a strong Community of professionals and enthusiasts is the best kind. This Community is a place to ask questions and to receive answers and clarifications. It is a little different than your average forum because we encourage a question and answer format. We are building knowledge to benefit the Palm community.

- We encourage discussions, clarifications and even arguments, but please share your thoughts politely and constructively. Content that is abusive, vulgar, racist, slanderous, harassing, misleading, or otherwise objectionable will not be tolerated and may be removed at any time. Any form of direct or indirect personal attack or harassment, and any comment that calls for unlawful or illegal behavior or might result in harm to others are prohibited.

- This Community offers an opportunity for communication and information sharing among a variety of participants. Members shall be solely responsible for ensuring that they do not act in any manner that constitutes, or forms a part of a course of conduct amounting to, a violation of any state, federal or other applicable competition law.

- Take responsibility for what you say. You are responsible for the content of any messages you post in our Community. All Community members’ email addresses may be authenticated as part of registration and made available to the Palm moderators.

- Stay on-topic. The moderators may remove any comments that stray from the subject at hand, including unsolicited ads and promotions. Appointed experts in the Community who have a business related to their participation will be allowed to add information about their professional affiliations in their profile. For example, some Experts may be software developers or be affiliated to the wireless industry.

- You may not post or transmit any message, data image or program that would violate the property rights of others, including unauthorized copyrighted text, images or programs, trade secrets or other confidential proprietary information, and trademarks or service marks used in an infringing fashion.

- Palm reserves the right to reprint, modify, distribute, or delete your posting. We do not preview or edit postings before they appear on our site, but we do reserve the right to remove them if they violate these Terms.

- Community site areas are not to be used for commercial purposes unless sanctioned by the group administrator of the community. This includes solicitation of any third party software.

Important:   Palm, Inc. ("Palm") monitors this Community and may provide comments or responses to certain issues from time to time, but Palm does not provide a response to every issue, and this Community is not intended to be a comprehensive support forum.   Customers looking for detailed support options should visit http://www.palm.com/support.  If Palm responds to an issue, it is Palm’s intent that the information provided is as accurate and reliable as possible, but the real-time nature of responses posted on this Community means that not all information will be readily verifiable. Users of the Community should always refer to reference materials located at http://www.palm.com/support for the most detailed, comprehensive and up-to-date support options. Information posted about international issues which reference products or services that are not available in your country does not imply the future availability of such products or services in your country.

You are entirely responsible and liable for your activities. You agree not to do any of the following while using the Community:

1. harass, threaten, embarrass, or cause distress or discomfort upon another Community participant, user, or other individual or entity;

2. transmit via the Community any information, data, text, files, links, software, chat, communication or other materials ("Content") that Palm would consider to be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, racially, ethnically or otherwise objectionable;

3. impersonate in the Community any person, including but not limited to, a Palm representative, discussion forum leader, guide, or host;

4. disrupt the normal flow of dialogue in the Community or otherwise act in a manner that negatively affects other participants;

5. post or transmit any unsolicited advertising, promotional materials, or any other forms of solicitation in the Community;

6. intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to any regulations having the force of law while using or accessing the Community or in connection with your use of the Community in any manner;

7. invade the privacy or violate any personal or proprietary right of any person or entity; and

8. infringe the intellectual property rights or similar rights, including but not limited to copyrights and trademarks, of any person or entity.

Content

You and any user of your User Name must evaluate, and bear the risk associated with, the accuracy, completeness, or usefulness of any Content. Palm shall have the right, but not the responsibility, to remove Content that Palm deems in its sole discretion to be harmful, offensive, or otherwise in violation of these Terms or any other rules Palm has in place at the time. Palm may elect at its sole discretion to monitor some, all, or no areas of the Community for adherence to these Terms.

Trademarks, Copyrights, & Restrictions

All materials on this site, including, but not limited to, images, illustrations, posts, audio clips, video clips (the "Materials") are protected by copyrights that are owned or licensed by Palm. Palm is among the trademarks or registered trademarks owned by or licensed to Palm. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from www.palm.com or any other web site owned or operated by Palm without the prior written permission of Palm. Any modification of the Materials, or any portion thereof, or use of the Materials for any other purpose constitutes an infringement of Palm's copyrights and other proprietary rights. Use of Materials on any other web site or other networked computer environment is prohibited without prior written permission from Palm.

Copyright Complaints

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Palm's copyright agent with the written information specified below. Please note that this procedure is exclusively for notifying Palm that you believe your copyrighted material has been infringed.

- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

- A description of the copyrighted work that you claim has been infringed upon;

- A description of where the material that you claim is infringing is located on the site, including the auction ID number, if applicable;

- Your address, telephone number, and e-mail address;

- A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Palm's Copyright Agent for notice of claims of copyright infringement on its site can be reached as follows:

Copyright Agent

Palm Legal Department

950 W. Maude Avenue

Sunnyvale, CA 94085

phone: (408) 617-8605

fax: (408) 617-0139

e-mail: copyright@palm.com

Links

Palm is not responsible for the content of any sites that may be linked to or from www. palm.com. These links are provided for your convenience only and you access them at your own risk.

Disclaimers

By using this web site and/or posting Materials, you agree to indemnify Palm, its officers, directors, employees, successors, agents, distributors, and affiliates for any and all claims, damages, losses, and causes of action (including attorneys' fees) arising out of or relating to your breach or alleged breach of these Terms or for any content that is provided by you or through your user I.D. and/or password. You agree to cooperate as fully as reasonably required in the defense of any claim. Palm reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

THE COMMUNITY CONTAINS FACTS, VIEWS, OPINIONS, STATEMENTS, AND RECOMMENDATIONS OF THIRD-PARTY INDIVIDUALS OR ORGANIZATIONS. PALM DOES NOT REPRESENT OR ENDORSE THE ACCURACY, CURRENTNESS, OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, OR OTHER INFORMATION DISPLAYED, UPLOADED, OR DISTRIBUTED THROUGH THE COMMUNITY, INCLUDING BUT NOT LIMITED TO MATERIALS AND CONTENT MADE AVAILABLE BY PALM. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH ADVICE, OPINION, STATEMENT, OR OTHER INFORMATION WILL BE AT YOUR SOLE RISK. THE MATERIALS AND CONTENT AVAILABLE ON THIS COMMUNITY, INCLUDING BUT NOT LIMITED TO MATERIALS AND CONTENT MADE AVAILABLE BY PALM, ARE TRANSMITTED AND DISTRIBUTED "AS IS" AND APPEAR ON THE COMMUNITY WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. PALM MAKES NO WARRANTY AS TO THE QUALITY, ACCURACY, COMPLETENESS, AND VALIDITY OF ANY MATERIALS ON THE COMMUNITY AND DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED ON THE COMMUNITY WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

Where applicable law does not allow the exclusion of implied warranties, the foregoing exclusions may not apply to you. Neither Palm, nor its officers, directors, employees, agents, successors, distributors or affiliates are responsible or liable for any loss, damage (including, but not limited to, actual, consequential, or punitive), liability, claim, or other injury or cause related to or resulting from any information posted on the Community or Palm's web site.

Termination

Palm may, in its sole discretion, terminate or suspend your access to all or part of the site at any time, including, but not limited to, any discussion forums on its site, for any reason, including without limitation, breach of these Terms. The restrictions regarding Materials appearing on the site, and the representations and warranties, indemnities, and limitations of liabilities set forth in these Terms, will survive any termination or expiration of your participation in the Community. In the event that you are dissatisfied with any services provided by Palm or any Materials or Content posted in the Community, your sole and exclusive remedy is to terminate your use of the Community.

Jurisdiction

The Community site is controlled and operated by Palm from Palm's headquarters. Palm does not represent or warrant that Materials on the site are appropriate or available for use in other locations. If you choose to access this site from other locations, you do so at your own risk and are responsible for compliance with any and all local laws. These Terms will be governed by and construed in accordance with the laws of the State of California, as applied to agreements entered into and performed within California. Any action brought to enforce these Terms or matters related to the Community will be brought in either the state or federal courts of the State of California. If any provision of these Terms is deemed void, unlawful, or otherwise unenforceable for any reason, that provision will be severed from these Terms and the remaining provisions of these Terms will remain in force. These Terms constitute the entire agreement between you and Palm concerning your use of the Community, and the Agreement will not be modified, except in writing, signed by both parties.

Electronic Communications

When you visit the Community or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Community site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Questions and Complaints

Should you have any questions or complaints regarding these Terms, please contact the Community Admin at helpforums@palm.com.

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Things to note:

• If you've not looked there, a lot of times the answer to your question might be in the User Guide.
• If you like someone's post, please do use the forum's Kudos feature: This not only gives that person a virtual "thumbs up" but also directs other customers to the more popular postings/posters. (What are Kudos?)
• Feedback here is always welcome, however we ask that all product feedback be directed to the Feedback and Feature request page.
• Feel free to send me a Private Message (PM)... however questions that would benefit other customers will not be answered: those should be posted on the appropriate Community board. Thank you.