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Palm Support Community :
Hardware & Software :
Hardware :
Palm's Warranty Summaries and Contact Information
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Palm's Warranty Summaries and Contact Information
[ Edited ]
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 smkranz
Moderator
Posts: 6644
Registered: 12-06-2004
Pre p100eww (Sprint)
Message 1 of 10
Viewed 31,114 times
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Post relates to: Tungsten T5 Message Edited by smkranz on 03-15-200704:01 PM
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smkranz
Go Ravens (5 - 4...and thanking God for the Browns)
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03-15-2007 12:58 PM
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Re: Palm's Warranty Summaries and Contact Information
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DTfromBH
Super Contributor
Posts: 6509
Registered: 03-05-2006
Palm TX
Message 3 of 10
Viewed 30,511 times
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Try PDAPArts.com or UsedPDAParts.com.
*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*
Please post in forums, PMs for personalized help are not community oriented and will not be responded to. Thanks.
Search Palm's Knowledge Library and your User Guide (on the install CD).
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05-11-2007 03:41 PM
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Re: Palm's Warranty Summaries and Contact Information
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geonature
Visitor
Posts: 7
Registered: 05-14-2007
Zire 72
Message 4 of 10
Viewed 30,459 times
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To repair my Palm Zire 72 is very expensive (around 200$CAN) and my Palm cost me 300$. After only 18 months, it crashes completely and I need to pay half the price.
WHAT A WASTE OF MONEY!
Palm Zire 72
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05-15-2007 05:37 PM
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Re: Palm's Warranty Summaries and Contact Information
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smvid007
Newbie
Posts: 1
Registered: 06-05-2007
Treo 700wx (Sprint)
Message 5 of 10
Viewed 30,062 times
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I am having a hard time trying to get my Palm GPS Navigator smartphone edition 3 repaired. The special car adapter charger that charges both the phone & gps receiver is not working anymore. I changed the fuse on the adapter but it keeps popping. I use other chargers in the car with no problem. I need it repaired or replaced. I bought it from Teconweb in march 2007.. They told me to get it repaired from the manufacturer. I guess that is Palm. Palm tech support says to contact Sprint. Sprint tech support says to contact who I brought it from. I told them I was getting the run around. They told me to contact a local sprint repair shop. The sprint shop says they only repair phones. How can I get this car adapter repaired/replaced?
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06-05-2007 12:53 PM
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Re: Palm's Warranty Summaries and Contact Information
[ Edited ]
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smkranz
Moderator
Posts: 6644
Registered: 12-06-2004
Pre p100eww (Sprint)
Message 6 of 10
Viewed 30,056 times
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The Palm Limited Warranty which applies to Palm-branded hardware accessories is one year:
http://tinyurl.com/39u8p7
Click the link at the top of that page where it says "To find out which warranty applies to your device, click here." Click there, and scroll down to Accessories. All Palm-branded hardware accessories are covered by a 1-year warranty.
I believe the Palm® GPS Navigator Smartphone Edition 3 qualifies as a Palm-branded accessory although it uses TomTom Navigator software.
Suggest you contact Customer Care again...(813) 313-4913, Mon-Fri: 6am to 8pm PST, Sat-Sun: 8am to 5pm PST. It's the telephone number for Palm handhelds.
If they give you any trouble about getting it repaired or replaced (hopefully you still have your Proof of Purchase???), or if they try to do the Sprint Shuffle on you again, refer them to the Palm Warranty pages above. If they still don't give you any satisfaction, you can send me a Private Message for some more options.
Good luck...Message Edited by smkranz on 06-05-200708:41 PM
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smkranz
Go Ravens (5 - 4...and thanking God for the Browns)
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06-05-2007 05:31 PM
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Re: Palm's Warranty on Palm TX
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newbie80112
Newbie
Posts: 2
Registered: 08-28-2007
Palm TX
Message 8 of 10
Viewed 28,073 times
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Please help! I have called 5 times, I got disconnected three times, told to call sales support another and sales support told me to call warranty support (that's where I got disconnected). I have a PTX and the SD reader stopped working, my warranty expired less than 2 weeks ago (ordered 5/15/07) is there anything that I can do? Thanks for your reply.
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08-28-2007 01:54 PM
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