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Windows 7 Bluetooth support
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arthuryork
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Registered: 11-04-2009


Treo 650 (Unlocked GSM)

arthuryork

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My 64 bit computer was syncing fine with Bluetooth on Vista.  I upgraded to Windows 7.  I then upgraded my Bluetooth stack from Toshiba.  The Bluetooth seems to work fine.  From my Treo 650, I can see and select my computer.  When adding a new device from my computer, I identify and select my 650.  When it asks for a passkey I entered 0000.  I then tried to do a hotsync but got timed out.  I receive an error message on my 650, "you must add your Bluetooth phone to your trusted device list."  I do this but still cannot get a hotsync even though both devices see each other.  Any suggestions?

Post relates to: Treo 650 (Unlocked GSM)

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Kudos!
11-04-2009 08:47 AM

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Re: Windows 7 Bluetooth support
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Tech Support thepoeta15
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Posts: 3207
Registered: 06-20-2007


Pre p100eww (Sprint)

thepoeta15

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It sounds like that the Toshiba stack you upgraded to makes it so you can no longer connect the 650. Are you able to try a different bluetooth computer/dongle? Unfortunately as for Windows 7 support, we have not done testing with this OS to know if it will work reliably. Before we get that far I want to see if is just an incompatibly between the new Toshiba stack and device.


 

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Kudos!
11-11-2009 11:58 AM
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Re: Windows 7 Bluetooth support
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arthuryork
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Posts: 2
Registered: 11-04-2009


Treo 650 (Unlocked GSM)

arthuryork

Message 3 of 4

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I downloaded the latest Bluetooth stack for W7 from Toshiba.

My Treo650  sees the computer and the computer see the 650.  But in the setup program, after selecting the 650 phone, I get a message that it does not see the phone,  I go back and select the 650 again but cannot get any further.  I wonder if there is a problem with the latest stackinstaller?

Kudos!
11-11-2009 04:32 PM
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Re: Windows 7 Bluetooth support
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Tech Support thepoeta15
Tech Support
Posts: 3207
Registered: 06-20-2007


Pre p100eww (Sprint)

thepoeta15

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It could be the problem, if it is you would need to see if your manufacture can help with that or a computer technician. Keep in mind that the 650 is older hardware/software, and may not work with newer software, even if it is the same hardware.


 

--------------------------------------------------------------------------------------------------------------------------
I'm here from 11 AM to 8 PM Saturday - Wednesday. Please post in the forums. PM's(Private Message) will not be answered.
To learn about your device go here, http://learning.palm.com
We want your feedback. Please give it to us Click Here
WoT Quote:
"By the way, that dress you are wearing is green" :smileyhappy: :smileyvery-happy:
Kudos!
11-17-2009 03:56 PM
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